We wrote this guideline because
many of our customers are new in this field and do
not know how to choose or compare soft serve
1- Brand name is important.
For Mercedes, Toyota, and cars that you do not find the agent
in South Africa
2- the size of output is important not the input.
Small output machines are suitable for very small cafes or bars that
there is not many customers the machine can not handle line of
The life of compressor is also shorter. In theory
10 litre output per hour means 100 cones per hour but in winter and
in cool places in ideal situation in summer and in warmer places you
can not expect more than 30 or 40 cones per hour.
Machines producing less than 25 liters per hour
are more a toy and not a long lasting machine.
3- It is very important that the machine be C E
approved. For example Oceanpower makes two series of machines one
for export CE approved and one series for local market that is not
supposed to be exported out of country. Machine must be very noisy.
4- Buying an ice cream machine is a long term
relationship between supplier and client make sure you get at least
one year warranty and make sure you are buying from the agent. There are
companies that buy out dated machines in auctions overseas and sell
them cheap in South Africa, but there is no support after sales. We only
support machines that are sold directly by factory
for export to South Africa.
5- One or three flavour does not make
much different in price but it means that the life of the output section is 3
times more and if one gets problem the other two are working.
6- The machines that have cooling system on the
top keeps ice cream milk cool and prevent going sourer during the
night or if sales is down for a while this saves time that you do
not have to wash machine every night. Price are normally somehow
7- Machines that are fully stainless steel last
longer in general especially in areas close to sea. The part of the
box that is not stainless steel must have long lasting special spray
in the factory. The box must not be thin. heavier machine are better
8- Majority of machines in South Africa are
Tailor machines that cost of machines and spare parts are several
times more than our brand Ocean power.
9- If you have three phase power supply is better
to choose 3 phase machine, the capacity is more and not much price
10- Check all the machine parts if they are built
strong. Check the packaging if strong or not many machines get
damaged in weak packaging during transport.
11- European compressors and other parts are more
popular than Chinese ones like OP138.
12-Some machines have air pump that makes the ice
cream looks bigger. This feature increases cost of machine as well.
If you do not print the
Direction to our office
you shall have difficulty finding it.
1 、 the reason of freezing hopper
• too much water in the mix.
• didn't drain water completely after cleaning the machine.
• stop making ice cream for a long time, but the machine is still
• there is no mix in the machine while the machine is still working.
• the mix in two hoppers is unequal.
NOTICE: Freezing hopper can destroy the compressor and
motor. So take note and avoid it.
2 、 Why some ice cream has too much ice not milk?
• too much water
• inadequate whisking
• You didn't drain water completely after cleaning the machine.
• The mix after whisking need be kept more than 15 minute, so that
the ice cream will be more delicious.
• Bad quality of the machine or mixture that you use. Dilate rate
is too low. So please use the Ocean power's product.
3 、 More water more ice cream?
It is a mistake, the number of ice cream is related to dilate
rate. Some ingredient in ice cream can dilate the ice cream, make
more delicious. So if add too much water, will reduce the
consistency of those ingredient, and weaken the dilate rate of ice
cream. Then there will be more ice in the ice cream. The machine
will be destroyed if there is more ice.
4 、 What is a good soft ice cream machine?
• Absolutely safety.
• Leading refrigeration and has high efficiency
• Easy to operate and has steady Proformance.
• Thorough and fast after-sales service.
• Best technology and good figure.
5 、 Oceanpower soft ice cream machine.
• Safe-passed CB certification of IECEE
• High quality - acquired the CQC certificate from the Chinese
• Convenient operation - designed with the latest CAD technique.
• Leading refrigeration - applies Oceanpower patent of evaporate
• Digital display
• Low electricity- consumption.
• Great capacity, low noise level.
Direction to our office
If your shipping
company does shipping to southern Africa neighbouring countries
there will be V.A.T charges that you claim it back at the border if
you do transport. For over USD 2,500 please send email@example.com to give you
USD account details also you get the transport quote and add it to
the total charges then we pay the transport company. This way
transport company returns the export VAT free documents to us.
| Contact Details|
Direction to our office
Tel: 011 312 3393 Homepage:
VAT reg no:4290184649
Capital Hill commercial Estate Midrand
Inside of soft ice cream machines.
For orders over 2 machines you can receive some more
We can do a demo only in our premises.
warranty: one year on parts from date of purchase.
Additional maintenance parts are provided with purchase of machine.
Afterward you can order parts that is
required from us, also you can buy parts from other sources since the machines
are almost standard with different manufacturers.
Machine must be washed at the end of the day and be kept clean.
Ice cream powder Page